The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was incredibly spacious and clean, featuring a fridge and microwave that made my stay both comfortable and convenient.” view full review
Relaxing Indoor Spa
“The indoor spa was a lovely retreat with serene mountain views, perfect for unwinding after a day of exploring.” view full review
Easy Underground Parking
“The underground parking was a game-changer, providing secure and easy access to my vehicle during my stay.” view full review
Awesome Entertainment
“The room had a large TV with access to Netflix and YouTube, which made my downtime truly enjoyable.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Canoeing
Skiing
Hiking
Cycling
Golf course
Services
Pet amenities available
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Business
Fax/Photocopying
Spa & Leisure
Jacuzzi
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
425 Banff Avenue,
Banff,
Canada,
CO T1L 1B6,
Alberta
Map view
425 Banff Avenue,
Banff,
Canada,
CO T1L 1B6,
Alberta
City landmarks
Museum
Whyte Museum of the Canadian Rockies
1.0
km
Museum
Cave and Basin National Historic Site
2.1
km
Museum
Buffalo Nations Luxton Museum
1.4
km
24km (15 miles) north of Banff
Lake Minnewanka
1.1
km
Museum
Banff Park Museum National Historic Site
1.5
km
Gallery
Canada House Art Gallery
820 m
107 Tunnel Mountain Drive
Banff Centre for Arts and Creativity
1.7
km
Little Beehive
680 m
305 Squirrel Street Corner of Lynx & Squirrel Street
Saint Mary's Parish Banff
610 m
405 Spray Ave
Fairmont Banff Springs
2.0
km
Gallery
Willock & Sax Gallery
680 m
107 Tunnel Mountain Drive Glyde Hall
Walter Phillips Gallery
1.2
km
Gallery
All In The Wild Gallery
860 m
Gallery
About Canada
880 m
Buffalo St
Surprise Corner
1.2
km
Waterfall
Bow Falls
2.2
km
Johnson Lake Road
Johnson Lake
320 m
Bourgeau Lake
320 m
Garden
Cascade of Time Garden
1.3
km
Public Building
Parks Administration Building
1.3
km
Tunnel Mountain Road
Douglas Fir Resort Waterslides & Pools
840 m
Bow River Trail
320 m
Vermilion Lakes Road
Vermilion Lakes
2.7
km
Nearby
Banff Avenue
Banff Avenue
320 m
Church
St. Paul's Presbyterian Church
320 m
Museum
The Historic Luxton Home Museum
320 m
317 Banff Ave
Canadian Ski Museum West
480 m
Shopping Area
Cascade Shops
320 m
National Park
Banff National Park- Visitor Center
320 m
Church
Full Gospel Church
320 m
Restaurants
Whitebark Cafe
210 m
401 Banff Avenue
Good Earth Coffeehouse
410 m
333 Banff avenue Banff Avenue & Elk Street
Rocky Mountain Flatbread
540 m
317 Banff Avenue Cascade Shops Food Court
Dairy Queen Brazier Restaurant
540 m
317 Banff Avenue C1A
Eggsmart
530 m
317 Banff Avenue
Evelyn's Coffee Bar
610 m
215 Banff Ave P.O Box 238
JK Bakery Cafe
1.0
km
229 Bear Street
Starbucks
610 m
225 Banff Avenue
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Convenient Location
Decent Dining Options
Strong Perfume Smell
Unfriendly Service at Night
6.8/10
Nice
Rooms
7.8
Location
8.7
Service
5.8
Dining
6.3
Guest reviews
6.8/10
based on 12 reviews
7.8
7.8/10 based on 1423 reviews
Peter
United States,
May
2024
7.0/10
The hotel offers a mix of positives with a cozy atmosphere and great amenities but falls short with unfriendly night shift service and expensive dining options. The central location provides easy access to everything in Banff, but some may find it pricey.
Rooms
9.0
The rooms are spacious and well-equipped with a massive flat-screen TV, fireplace, jacuzzi, microwave, and offer nice views.
Service
6.0
I encountered some unfriendliness during the night shift, and last-minute requests were not handled well. However, they do provide services like dry cleaning, housekeeping, laundry, ski pass vendor, and pet amenities.
Location
8.0
The hotel sits perfectly in the heart of Banff, close to everything you might need in town and the Glazier covered mountains.
Dining
5.0
The dining experience comes at a high price, especially if you wish to access included meals like thin crispy fries.
Facilities
7.0
The facilities are well-maintained and offer good amenities but may not be worth the premium price tag.
Tom
United Kingdom,
January
2024
7.8/10
The hotel is in a prime location, enjoying stunning views of the Glazier covered mountains while being situated right in the heart of Banff. The rooms are impeccably clean, newly updated, and offer a comfortable stay with three queen beds. However, the dining options come at a higher rate, and Wi-Fi is not included in the package.
Rooms
9.0
My room was fantastic with three queen beds and a lovely view of the mountains. It was spotlessly clean and recently updated, and the bed was incredibly comfortable.
Service
6.0
I had a last-minute request during the night shift and found the service unfriendly. However, various amenities like dry cleaning, housekeeping, laundry, ski pass vendor, and pet amenities are available.
Location
9.0
The hotel's location is unbeatable, nestled between the picturesque Glazier covered mountains and right in the bustling center of Banff. It offers easy access to all the main attractions, shops, and a nearby coffee shop.
Dining
7.0
The dining experience was satisfactory, but it came at a higher rate. The food served was good, but it's not included in the general package.
Facilities
8.0
The hotel provides various facilities to make your stay convenient, including a range of services and amenities for guests to enjoy.
Billy
United Kingdom,
January
2024
7.6/10
The hotel is located in the centre of Banff, close to downtown and surrounded by Glazier covered mountains. The rooms are cozy, some with a charming fireplace and jacuzzi, and a lovely carpeted outside balcony. However, the night shift service could be friendlier, especially at a last-minute request. The dining is included but for an expensive rate, while the facilities are well-equipped offering dry cleaning, housekeeping, laundry, ski pass vendor, and pet amenities.
Rooms
8.0
The rooms are cozy and charming with a fireplace, jacuzzi, and carpeted balcony.
Service
6.0
The night shift service could be friendlier, especially at a last-minute request.
Location
9.0
The hotel is ideally located in the centre of Banff, surrounded by Glazier covered mountains and close to downtown.
Dining
7.0
The dining is included in the rate but comes at an expensive price.
Facilities
8.0
The facilities are well-equipped with options like dry cleaning, housekeeping, laundry, ski pass vendor, and pet amenities.
Beatrice
United Kingdom,
December
2023
6.0/10
The hotel offers spacious rooms with jacuzzi tubs, but the strong smell of cheap perfume was off-putting. The extra blankets kept in a wooden armoire were convenient, and the nice view added to the charm. The service, especially on the night shift, was unfriendly, despite accommodating last-minute requests. The location was central, nestled between glacier-covered mountains and close to downtown, making it convenient for exploring Banff. The dining options were expensive, but the fish and chips were satisfying. Overall, the facilities were adequate, though not exceptional.
Rooms
6.0
Spacious rooms with jacuzzi tubs and a nice view, but the overpowering smell of cheap perfume was a downside.
Service
5.0
The service, particularly on the night shift, was unfriendly despite handling last-minute requests.
Location
8.0
The hotel was centrally located in Banff, making it convenient for exploring the town and enjoying the surrounding mountain views.
Dining
7.0
The dining options were pricey, but the fish and chips were a decent choice.
Facilities
5.0
The hotel's facilities were average, without any standout features.
Horace
United Kingdom,
December
2023
8.0/10
The hotel is perfectly located in the center of Banff, close to many restaurants and shops, making it convenient for exploring the area. The rooms with a fantastic view from the outside wraparound balcony are updated, clean, and come with comfy beds, offering a great stay overall. However, the service during the night shift could be more friendly.
Rooms
9.0
The rooms with a fantastic view and outside wraparound balcony were updated and clean with comfy beds.
Service
7.0
The staff were accommodating overall, but the service during the night shift could be more welcoming.
Location
9.0
The hotel's central location in Banff makes it very convenient for exploring the area, being close to downtown and a variety of restaurants and shops.
Dining
7.0
The dining options are not included in the rate, which might be a downside for guests looking for all-inclusive packages.
Facilities
8.0
The hotel offers various facilities like dry cleaning, housekeeping, laundry, ski pass vendor, and pet amenities to meet guests' needs.
Fred
United Kingdom,
November
2023
6.6/10
The hotel is centrally located in Banff, close to the main street and shopping center, making it convenient for exploring the area. The rooms have a balcony but are tainted with a strong cheap perfume smell, and the extra blankets are kept in a wooden armor in the bedroom, which might not suit everyone's taste. The service was average with some unfriendliness observed during the night shift. While the dining options were served for an expensive rate, the smoked fish was a highlight. Overall, the hotel offers a decent stay with some minor inconveniences.
Rooms
6.0
The rooms have a balcony but smell strongly of cheap perfume. Extra blankets are stored in a wooden armor in the bedroom.
Service
5.0
The service was average, with some unfriendliness noted during the night shift.
Location
8.0
The hotel is centrally located in Banff, close to the main street and shopping center, making it convenient for exploring the area.
Dining
7.0
The dining options were served for an expensive rate, but the smoked fish was a standout.
Facilities
7.0
The facilities are decent, catering to basic needs for a comfortable stay.
Convenient Location
Strong Perfume Smell
Sydney
United Kingdom,
November
2023
7.6/10
I absolutely loved my stay at this hotel! The rooms were cozy and had a lovely view, with a nice touch of having a carpeted outside balcony. However, the overpowering cheap perfume smell could be off-putting at times. It was convenient to have extra blankets neatly kept in a wooden armor in the bedroom.
Rooms
8.0
The rooms were comfortable and had a nice view. The carpeted outside balcony was a nice touch, but the smell of cheap perfume was a bit too much. However, the extra blankets in the wooden armor were handy.
Service
7.0
The service was decent overall. I had to make a last-minute request during the night shift, and although they were unfriendly, they managed to assist me. I appreciated the availability of services like dry cleaning, housekeeping, laundry, ski pass vendor, and pet amenities.
Location
9.0
The location is perfect! Nestled in between Glazier covered mountains, it's right on the main street close to everything in the center of Banff. There are some great restaurants nearby, and the downtown shopping and cafes are just a stone's throw away.
Dining
7.0
Dining at the hotel was not included in the rate, but the fair price compensated for it. The toasted bread was a nice touch but could have been better if more options were served.
Facilities
7.0
The facilities provided were satisfactory. The amenities offered made the stay comfortable. However, improvements could be made to enhance the overall experience.
Al
United States,
October
2023
6.0/10
The hotel is located in the center of Banff, with easy access to the ski resorts and close to the downtown shopping area. The rooms were recently updated and very clean, but had a strong and unpleasant smell of cheap perfume. The service on the night shift was unfriendly, although amenities like dry cleaning, housekeeping, and pet amenities were available. Dining options were not included and were served at an expensive rate. The hotel offers a quiet air with carpeted outside balconies.
Rooms
7.0
The rooms were very clean & recently updated, but smelled of horrible cheap perfume. Extra blankets were kept in a wood armor in the bedroom.
Service
5.0
The service on the night shift was unfriendly, but amenities like dry cleaning, housekeeping, laundry, ski pass vendor, and pet amenities were available.
Location
8.0
The hotel is in the center of Banff, close to everything and within walking distance of downtown. It is also situated in between Glazier covered mountains, making it a reasonable location compared to other properties in the area.
Dining
5.0
Dining options were not included and served at an expensive rate.
Facilities
6.0
The hotel offers a quiet air with carpeted outside balconies.
Emma
United Kingdom,
September
2023
7.6/10
I had a wonderful stay at this hotel. The rooms were updated and clean, featuring a fireplace, jacuzzi, balcony, and 2 very comfortable queen beds. The service was lacking on the night shift with unfriendly staff, especially when handling last-minute requests. The location was superb, centrally situated in Banff, close to all the main attractions. The dining options were available for an expensive rate, although the poached eggs were a highlight. Overall, a great choice for those looking for a comfortable stay in a convenient location.
Rooms
9.0
The rooms were updated and clean with a fireplace, jacuzzi, balcony, and 2 very comfortable queen beds.
Service
5.0
The service was lacking on the night shift with unfriendly staff.
Location
9.0
The location was superb, centrally situated in Banff, close to all the main attractions.
Dining
7.0
The dining options were available for an expensive rate, but the poached eggs were a highlight.
Facilities
8.0
The hotel offered various facilities including dry cleaning, housekeeping, laundry, ski pass vendor, and pet amenities.
Paul
United Kingdom,
August
2023
7.4/10
The hotel offers clean and comfortable rooms with a hint of overpowering cheap perfume. On the plus side, extra blankets are readily available in beautiful wood armories in the bedroom. The jacuzzi tub adds a luxurious touch. The service during the night shift was a bit unfriendly, especially when handling last-minute requests. However, they do provide convenient amenities like dry cleaning, housekeeping, laundry services, and even ski pass vendor options. The location is superb, nestled between breathtaking Glazier covered mountains, on the main street close to the heart of Banff. You can easily walk to various attractions, making it a convenient spot to stay. The dining options are homemade but are on the expensive side, and not necessarily included in the room rate. As for the facilities, they offer everything you might need with a touch of luxury.
Rooms
8.0
The rooms were very clean and recently updated, smelled off horrible cheap perfume but had extra blankets kept in a wood armory, featuring a queen bed and a jacuzzi tub.
Service
6.0
The service, especially during the night shift, could be friendlier and more accommodating with last-minute requests, although they do offer useful amenities like dry cleaning, housekeeping, laundry, and even a ski pass vendor.
Location
9.0
The location was reasonably good compared to other properties in the area, right in the center of Banff, close to everything, including downtown but still providing a quiet retreat.
Dining
5.0
The dining options are homemade but come at an expensive rate and are not included in the stay.
Facilities
9.0
The facilities provided are excellent and offer everything you might need during your stay, ensuring a comfortable experience.
J.
United States,
July
2023
7.4/10
The hotel is centrally located in Banff, making it easy to access the downtown area and surrounded by beautiful glacier-covered mountains. The rooms have a unique setup with extra blankets stored in a wood armoire and come with convenient amenities like a microwave. The nighttime service was not the friendliest, but the hotel offers various services like dry cleaning and pet amenities.
Rooms
7.0
The room had a peculiar smell of cheap perfume, but overall it was cozy and equipped with a microwave.
Service
6.0
The nighttime staff could be more welcoming, but the range of services offered like dry cleaning and pet amenities is convenient.
Location
9.0
The hotel's location in the center of Banff is ideal for exploring the area, and being close to downtown makes it convenient for sightseeing and accessing amenities.
Dining
7.0
Dining options are available but not included in the rate, so guests may want to explore nearby eateries for more variety.
Facilities
8.0
The hotel offers basic facilities like laundry and ski pass vendor, catering to various guest needs.
David
United Kingdom,
May
2023
6.6/10
The hotel's location in the heart of Banff is wonderful, being close to everything on the main street. The rooms were sparkling clean and recently updated, although the overpowering cheap perfume smell was quite off-putting. The service was efficient for basic needs, but the night shift staff could be more welcoming. Dining options were not included, and the facilities were average overall.
Rooms
7.0
The rooms were very clean & recently updated, although the strong smell of cheap perfume was unpleasant.
Service
6.0
The staff on night shift could be friendlier, but basic services like laundry and housekeeping were available.
Location
9.0
The hotel is perfectly situated in the center of Banff, close to the town center and surrounded by picturesque Glacier covered mountains.
Dining
5.0
Dining options were not included, so be prepared to find meals elsewhere.
Facilities
6.0
Basic facilities were available, but nothing outstanding to highlight.